We know that lawyers and conveyancers may seem to speak another language and it is often difficult to understand what is going on. But at Lucas Solicitors LLP we really do try and explain things in plain English, and keep you informed at every stage.

If you find we're not making sense to you - tell us straight and we'll try again....

Here are some questions we are frequently asked....

Do we need to meet?
Your conveyancing will be carried out by Lucas Solicitors LLP. There is no need for personal meetings, so it is not necessary that the law firm should be near to where you live or work. Communication between you and the law firm can take place by email, letter or telephone.

Do I have to provide my Original Identity Documents to you?
In order to comply with current Money Laundering regulations we do have to satisfy ourselves as to the Identity of all of our clients. This can either be done by us using our approved online system with a one off charge to you of £10 per person or you can forward us original identity documents via secured mail.

Who will manage my conveyancing?
Your point of contact will be the actual Conveyancer carrying out the transaction. Contact can be made by letter, telephone and email. After instructing us you will receive our Client Care letter which will outline the costs involved, the process itself and the Direct Dial number of the individual who will be handling your case.

How long will it take?
It depends upon a number of factors. For example: how long the chain is, whether people have existing or new mortgages to obtain, and most important, how quickly information is provided by the other side. As a guideline, we would suggest that you expect a period of six to eight weeks - if you require a quicker service please let us know and we will try our best to assist you.

 

If you have any further questions which have not been addressed please email;
info@lucassolicitors.com and we will do our best to help.